As a mobile web user, you can now WhatsApp Safaricom Zuri Free so easily and conveniently. In order to go get your issues and queries quickly sorted out. This is true since Zuri, Safaricom’s chatbot is finally on WhatsApp. So far, that much we know already, don’t we?
This chatbot gives Safaricom subscribers yet another avenue to access self-help services. Allowing them to converse with Zuri live and direct on WhatsApp. Bearing in mind, as a Telecom Company, Safaricom has a number of ways through which its customers can access service quickly. But, this bot beats them all!
According to Android Kenya, Zuri Bot is one of the various customer touchpoints that Kenya’s largest mobile network operator is using on the web. In order to be able to make it easy for its millions of customers to get served quickly. So, how do you get to that point, or who is Safaricom Zuri, though?
Who is Safaricom Zuri?
Safaricom Zuri is your very own Assistant and your best friend but in form of a chatbot. She works 24/7 to enhance your Safaricom experience and available at the touch of a button. I love her so much. Zuri enables you to interact with Safaricom easily, ensuring you are always connected.
Although Facebook is a pretty popular app in Kenya, Messenger really hasn’t picked up really well in person-to-person conversations. It may be a good platform however for business interactions. Telegram, on the other hand, is not that popular.
It, therefore, makes more sense for Safaricom to bring Zuri to Kenya’s most popular app. On WhatsApp, more and more Kenyans will get to access it and actually use the chatbot. You can use Zuri to access various service solutions.
WhatsApp Safaricom Zuri For:
- Marketing Messages management
- Chargeable SMS services deactivation
- Get PUK
- M-PESA reversal
- Chargeable SMS services
- Buying data bundles
- Airtime Top-up
- Safaricom Home
- Brainteaser and so much more!
So, with that in mind, it’s good to view their Zuri Privacy Statement before you start.
How to WhatsApp Safaricom Zuri for Free
In the first place, it’s absolutely free to access Zuri on WhatsApp for all your user queries. Not to mention, you can as well use the mobile number directly. Whereby, you’ll need to save 0722 000100 on your contacts, open chat, and type ‘Hi Zuri.’ You’ll have all your issues sorted out in seconds.
Secondly, if, like many of us would be, you are reading this from your smartphone, just click this link. On phone, this will take you straight to WhatsApp so that you can start chatting with Zuri right away. And now, every other time you need to chat up Zuri to help with something, just open WhatsApp and search for Zuri.
Related Topic: 7 Things To Do With the New MySafaricom App – Techweez
What about other devices, like, desktop computers, where WhatsApp Desktop is installed and one is signed in? Well, by going with the appropriate response to its prompt, one can just head over there. Or, it can take them to WhatsApp Web. Unfortunately, none of these options is that convenient!
As they all require one to have their mobile phone with them and WhatsApp open. Since WhatsApp Web and WhatsApp Desktop simply mirror the phone app and don’t run their own instances of the app. In addition, you can also access Zuri Chatbot on Telegram and Facebook Messenger too.
Other Useful Sources:
- Okoa Stima
- Home Fibre
- Voice & Data
- Roaming Abroad
- M-PESA Payment Services
- Safaricom M-Shwari
- Safaricom Foundation
- Lipa Na M-PESA
- Jobs & Careers
- FAQ Answers
NB: It’s important to realize, as their mobile customer, you’ll Get a Free 500MB of Data if you Download MySafaricom App for the first time.
Finally, I hope the above guide was useful to you. However, you can share your additional opinion thoughts, suggestions, recommendations, contributions, or even questions in our comments section. You can also Contact Us if you’ll more additional online help & support.