Computing

Cloud Computing Technology gives users access to storage, files, software, and servers through their internet-connected devices: computers, smartphones, tablets, and wearables. Cloud computing providers store and process data in a location that’s separate from end-users.

What Are Key Performance Indicators (KPIs)?

Key Performance Indicators (KPIs) | The Best Software Tools

Key Performance Indicators (KPIs) are a special set of metrics that help determine whether a business is going in the right or wrong direction. At first glance, it seems that customer service KPI scores take a backseat to traditional business KPIs, like profits, costs, and regional sales. However, key customer support metrics may paint a more complete picture of success for the long-term viability of a business.